Our glasses may seem cheap compared to the high street. This is not because our quality is poor. In fact quite the opposite - you will find exactly the same frames stocked in 1000's of opticians across the country. It is because we do not have the expensive overheads that High Street Opticians have in order to run their business. Expensive premises and Staff all add to the cost of the product. All of the cost savings that we make are passed on to our customers.

We are based in Lancashire. UK.

All of the labs that we use employ fully qualified Optical technicians. However, we are retailers of optical goods, not opticians. If you require an eyetest or eye consultation you should visit your local optician.

We are bound and abide with, the Data Protection Act 1998. All information that you provide to us is kept protected and secure.

Yes. We have a range of sunglass options. Polarised, Light Sensitive and sunglass tints. If you order a sunglass tint we strongly recommend a UV400(Ultra Violet ray blocker) it only costs an extra £15. This is for eyecare reasons since with a standard tint alone there is no protection from the suns rays.

Our lenses are all made of plastic. We do not manufacture glass lenses. Plastic lenses have the benefit of being light weight, they are safer, since they do not shatter on impact and they are much more modern and stylish than the old style glass lenses.

No, we do not do trial frames at the present moment in time.

All of our glasses are checked by one of our qualified optical technicians before they are sent to you.

All of our frames are CE Trademarked and quality checked by our Frames suppliers.

Unfortunately we do not do complex prescriptions at this time. It is in your interest to go along to your optician for prescriptions of this kind.

If you cannot read your prescription you should verify it with your optician, or ask your optician for another prescription.

If you have an astigmatism (this just means your eye is not a perfect sphere and is very common) but otherwise normal vision, there may be no value under the sphere column. Similarly you may only require spectacles for reading in cases like this there may also be no sphere value.

The Cyl and Axis are to correct an astigmatism so if you don't have an astigmatism you may not have a Cyl or Axis value on your prescription.

This may be the case if you have no 'cyl' values on your prescription. However, if you have a 'cyl value on either eye, you will always have an axis value. If you do not have this then please call your optician to verify your prescription.

This is very common, therefore you have a number of options:

• Go to your optician and ask him / her to measure your PD value for your prescription.
• Ask someone else (friend / family) to measure it for you, following instructions on this site
• Accept the standard average for both male (63) and female (60) that we have indicated on our order form. These have been agreed with our dispensing opticians as being average numbers to choose, however you will receive more effective glasses if you measure this accurately for your self.

Your Puiliary Distance is the distance in Millimeters from the centre of the pupil in your left eye to the centre of your pupil in your right eye.

We need this measurement in order manufacture the lenses so that the centre of each lens sits exactly over the centre of your pupil. This allows for maximum effectiveness when wearing your glasses

We have a very detailed section on measuring the 'Pupilliary Distance', this should provide you with very clear instructions on how to do this.

You can get your prescription from you optician. If you have had an eye test within the last 2 years you need to go to the optician who carried out the test. Ask them for a copy of your prescription. Opticians are legally obliged to provide you with this. If you are going along for an eye test always ask to be provided with the prescription before you leave. Do not feel pressured to buy your glasses from the Optician who conducted your eye test. Alternativley phone your optician and request a copy of it to be sent to you. It will normally be with you next day.

If you enter you details incorrectly then you need to contact us immediately in order that we can change the prescription before we go to manufacture, it is important that you do this since lenses in the manufacturing process cannot be refunded or changed.

Once we begin manufacturing the lenses we cannot accept a change of prescription. If you realise that your prescription information was entered incorrectly, you need to contact us immediately we will inform you if you have the possibility to make a change at that time.

You may already be a glasses wearer. If so, the frame measurements will be indicated on one of the arms of your glasses, usually a 3 digit number separated by a - sign. Example
The larger the numbers the bigger the frame. All measurements are in millimetres. If you do not have a pair of glasses to go by, then you can easily take your own rough measurements. Remember, glasses frmaes can easily be adjusted by your local optician for a small fee.

As we are an internet based provider of glasses we do not provide a personal fitting service.

If you need your glasses adjusting slightly you can pop down to your local opticians who may provide this service for a small fee.